Frequently Asked Questions

How to bypass a zone?

How to I arm the system?

How to cancel an alarm?

How do I change user codes and/or the people on the call-up list?

What is the difference between the Service Code and the Arm-Only Code?

How will I know when the wireless panic button batteries go bad?

Does my 4 digit security system code work on the safe door also?

Can I stop the police dispatch if I catch a false panic alarm soon enough?

What happens if someone pushes only one of the red buttons on the panic devices?

If I do have a false alarm, what are the consequences?

Why does the siren sound every time I arm the store or safe?

Can I prevent particular keypad codes from disarming the safe?

Can I change which is the entry/exit door?

Can I change the amount of time we have to arm/unarm the alarm?

Who do call if my new code does not work?

How to process a warranty claim?

Did not find a answer to your question, please call  Customer Support 1-800-500-5566, we are happy to assist you.